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Director of Business Operations / Planning

Job Overview:

As a key member of the Flashmatrix Systems BU team, the Director of Business Operations will lead the Demand Planning and Inventory management for Toshiba's systems products. In addition, this role will lead supply chain initiatives from concept to implementation in support of Toshiba's business objectives in this area; including quality/reliability initiatives and cost reduction efforts. The Director of Business Operations Planning is expected to provide thought leadership in S&OP processes by understanding the capabilities and alternatives available to solve complex demand and supply issues. The role is considered a Demand/Supply Planning expert and is expected to generate and drive creative solutions and educate Toshiba on Demand Planning, Inventory and Supply Chain management principles. The person filling this role requires high-caliber interpersonal skills and will deliver executive-level presentations. Experience leading/influencing cross-functional project teams and driving change across all nodes in the supply chain is a must. The Director of Business Operations Planning reports directly to the TAEC Executive of Systems.This position is based in San Jose, CA.



  • Build and lead a team of planning professionals who will own SSD Demand and Supply Planning for assigned segments within TAEC's systems BU.
  • Partner with Marketing and Sales to ensure the demand consensus process delivers an agreed upon, workable volume forecast (mid and long term); ensuring gaps and overlaps are addressed, scenarios are completed and issues appropriately escalated to meet business objectives.
  • Partner with Toshiba headquarters and Manufacturing Partners to drive supply of products to meet the Demand plans.
  • Champion product level cost reduction efforts directly with Engineering and manufacturing partners
  • Champion Demand Planning and Inventory initiatives to streamline processes, reduce inventory and improve service level for our customers.
  • Support, as necessary, S&OP processes including forecasting process, inventory management and supply optimization ,
  • Develop and maintain cross-functional processes to support business requirements.
  • Produce and deliver supply chain analysis as required to support corporate reporting and ad hoc executive requests.




  • BA/BS -- Business, Supply Chain Management , or related field
  • 10-15 years relevant experience within Manufacturing Operations
  • Experience working within a multi-national company with geographically separate HQ. partners
  • Experience working with manufacturing sub-contractors
  • Project management experience, with certification strongly preferred
  • Experience developing strategic process solutions including 3rd party software
  • Experience in supply chain management systems preferred (ERP, S&OP and PDM systems)
  • Demonstrated capability in process analytical skills and statistical analysis
  • Demonstrated capability with forecasting and revenue planning
  • Fluency in inventory management, production/inventory planning and cost accounting methods
  • Proven history of creative problem solving capability
  • Strong MS Office skills, including fluency with advanced Excel skills



  • Ability to lead, motivate and develop direct reports
  • Effective interpersonal skills, particularly in influencing across functional/geographic boundaries
  • Excellent oral and written communication skills; ability to communicate with all levels of the organization and with suppliers
  • Strategic approach with ability to manage detailed analysis
  • Highly self-motivated and directed
  • Strong leadership traits and proven track record of successfully managing a team
  • Confidence and credibility presenting to senior executives
  • Excellent analytical and problem solving skills
  • Ability to effectively prioritize and execute tasks in a high-pressure, fast-paced environment
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