What You Will Be Doing
As our Product Support Engineer (PSE), your primary role is to provide worldwide support for our datacenter SSD products on behalf of our engineering and development teams. Primarily this support is requested by our marketing and technical support teams, with some requests coming directly from the customer.
During the product development phase, you’ll provide support within Toshiba to help assure any customer specifications are followed and understood. You’ll manage any design reviews needs with the customers. And finally, as the product nears qualification you’ll train the Customer Technical Support (CTS) team on the product.
As our Product Support Engineer you’ll be expected to provide ongoing product support services along the way to all those involved in the product's development and support, with emphasis on product quality for the customer. You’ll place considerable focus on building and sustaining an excellent relationship with those people you work with throughout the effort, both in and outside the Toshiba organization.
Your Key Responsibilities Will Include
Education & Experience Necessary For Success
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Req # 1700
We are an Equal Opportunity/Affirmative Action Employer including: Minorities/Women/Individuals with Disabilities/Protected