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Applications Engineer - HDD Storage

Job Description:

TAEC is looking for a Applications Engineer to join the team. This engineer will work with customers during their qualification of Toshiba HDD products and when these products are shipped to customers for their production. The candidate will operate in a multi-cultural, inter-disciplinary environment where teamwork, communication and customer interaction skills are mandatory to win qualification of Toshiba products with key customers and to support revenue shipments of products.

Responsibilities:

  • Conduct technical meetings on current and future storage product lines.
  • Provide technical documents and explanations to customers and internal teams.
  • Work with customers and Japan teams to develop joint qualification plans, determine required equipment and develop schedules to meet the customer’s needs.
  • Diagnose, debug and document customer technical issues to facilitate solutions and closure of issues.
  • Track customer technical requirements to provide to Marketing, Sales, Japan Engineering and Product Planning teams
  • Develop technical presentations materials.
  • Track factory quality both at customer sites and Toshiba manufacturing sites.
  • Provide quality reports to both customers and Japan quality teams
  • Perform preliminary failure analysis on drives which fail during qualifications and drives returned for urgent field issues.
  • Generate reports and provide timely reporting to customers and internal teams
  • Track status on drives sent to Japan for further failure analysis.
  • Perform other duties as may be assigned.

Requirements:

  • Familiarity with HDD technologies, manufacturing and test processes and factory quality systems, have excellent knowledge of quality control tools, statistical process control and reliability prediction methodologies.
  • Knowledge of Linux and Microsoft operating systems the ability to write scripts to test HDDs.
  • Excellent verbal, written communication, and customer engagement skills.
  • ​5 plus years of experience in the HDD or computer industry.  

Education

  • Degree in Engineering (Mechanical, Production, Electrical, Electronics or Computer Science) 

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Req # 1678

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